Difficult Dialogue Diplomacy

When it comes to difficult conversations, most of us try to postpone them to avoid the conflict that often accompanies encounters with those we call "difficult people," whether at work, within our families, or with friends. The same can happen with others towards you; they may perceive you as difficult and avoid speaking with you. This book is a window into communication, helping you understand your personality traits and unlock the secrets of dealing with diverse personalities. Within its pages, you will find secrets and diplomatic techniques that will make your conversations a powerful tool for gaining the trust of others.